{"id":1274,"date":"2008-05-12T12:41:03","date_gmt":"2008-05-12T12:41:03","guid":{"rendered":"tag:www.legitreviews.com:\/\/408d25ecb00d6db53238349b63058f78"},"modified":"2008-05-12T12:41:03","modified_gmt":"2008-05-12T12:41:03","slug":"microsoft-windows-xp-sp3-cripples-some-amd-based-pcs","status":"publish","type":"post","link":"https:\/\/computerhunter.us\/?p=1274","title":{"rendered":"Microsoft Windows XP SP3 cripples some AMD based PCs"},"content":{"rendered":"

Installing Windows XP Service Pack 3 sends some PCs into an endless series of reboots, according to posts to a Microsoft support forum. Jesper Johansson, a former program manager for security policy at Microsoft and a prominent Windows blogger, has worked with users to tentatively identify the problem as involving only machines using processors from Advanced Micro Devices. <\/p>\n

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According to Johansson, there appear to be two separate issues. One affects only AMD-equipped PCs sold by Hewlett-Packard. “The problem is that HP, apparently along with other OEMs, deploys the same image to Intel-based computers that they do to AMD-based computers,” said Johansson. “Because the image for both Intel and AMD is the same all have the intelppm.sys driver installed and running. That driver provides power management on Intel-based computers. On an AMD-based computer, amdk8.sys provides the same functionality.” Running the “intelppm.sys” driver on an AMD-powered PC isn't normally an issue, but on the first reboot after a service pack installation, it causes “a big problem,” Johansson said. The machine either fails to boot or crashes and immediately reboots.\n<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Installing Windows XP Service Pack 3 sends some PCs into an endless series of reboots, according to posts to a Microsoft support forum. Jesper Johansson, a former program manager for security policy at Microsoft and a prominent Windows blogger, has worked with users to tentatively identify the problem as involving only machines using processors from Advanced Micro Devices. <\/p>\n

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According to Johansson, there appear to be two separate issues. One affects only AMD-equipped PCs sold by Hewlett-Packard. “The problem is that HP, apparently along with other OEMs, deploys the same image to Intel-based computers that they do to AMD-based computers,” said Johansson. “Because the image for both Intel and AMD is the same all have the intelppm.sys driver installed and running. That driver provides power management on Intel-based computers. On an AMD-based computer, amdk8.sys provides the same functionality.” Running the “intelppm.sys” driver on an AMD-powered PC isn't normally an issue, but on the first reboot after a service pack installation, it causes “a big problem,” Johansson said. The machine either fails to boot or crashes and immediately reboots.\n<\/p>\n<\/blockquote>\n

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