After a small but vocal group of people complained about the quality of Netflix’s streaming service, the company has responded to the issue on the company’s corporate blog. In the post, Neil Hunt, chief product officer at Netflix, identified three points in the system that could affect a user’s experience: CDNs, the variety of content and devices, and in-home congestion. As Hunt points out in the blog post, Netflix’s content is scattered across different CDN servers throughout the U.S. As a result, heavy congestion